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Fortigate captive portal not working

Fortigate captive portal not working

Until the user authenticates successfully, the authentication page is returned in response to any HTTP request. This is called a captive portal. After successful authentication, the user accesses the requested URL and can access other web resources, as permitted by security policies.

Optionally, the captive portal itself can allow web access to only the members of specified user group. The captive portal can be hosted on the FortiGate unit or on an external authentication server. When a captive portal is configured on a WiFi interface, the access point initially appears open.

The wireless client can connect to the access point with no security credentials, but sees only the captive portal authentication page. Captive portals are configured on network interfaces.

A captive portal requires all users on the interface to authenticate. But some devices are not able to authenticate. You can create an exemption list of these devices.

For example, a printer might need to access the Internet for firmware upgrades. Using the CLI, you can create an exemption list to exempt all printers from authentication. It is possible to provide a MAC address bypass for authenticated clients. A new portal type has been added, under config wireless-controller vapto provide successful MAC authentication Captive Portal functionality.

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These pages are defined in replacement messages. Defaults are provided. Each SSID can have its own unique portal content. Typical modifications for this page would be to change the logo and modify some of the text.

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There is an exception to this rule. You can replace this tag with text of your choice. Except for this item, you should not remove any tags because they may carry information that the FortiGate unit needs.

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The Login failed page is similar to the Login page. It even contains the same login form. Please try again. First, import the logo file into the FortiGate unit and then modify the Login page code to reference your file. You should not remove any tags because they may carry information that the FortiGate unit needs.

See the preceding section for any exceptions to this rule for particular pages. While you can customize a disclaimer page for captive portals that connect via WiFi, the same can be done for wired connections.

However, this can only be configured on the CLI Console, and only without configuring user groups. When configuring a captive portal through the CLI, you may set security-groups to a specific user group.

The result of this configuration will show an authentication form to users who wish to log in to the captive portal— not a disclaimer page. If you do not set any security-groups in your configuration, an "Allow all" status will be in effect, and the disclaimer page will be displayed for users.

The example CLI configuration below shows setting up a captive portal interface without setting security-groups, resulting in a disclaimer page for users:.Captive portals are configured on network interfaces. U s e Groups from Policies is not available in WiFi captive portals. See Introduction to Captive Portals on page E xe m p t i o n from the captive portal. A captive portal requires all users on the interface to authenticate.

But some devices are not able to authenticate. You can create an exemption list of these devices. For example, a printer might need to access the Internet for firmware upgrades. Using the CLI, you can create an exemption list to exempt all printers from authentication. Hi How do you set the certificate for the captive portal page? I have imported a SSL cert provide by a cert provider QuoVadis and set the global value : config system global set user-server-cert end But I still get a cert error message when accessing the authentication page saying that the common name on the cert does not match the URL which is the IP address.

As I cant put an IP address on a cert any ideas how I can resolve this. Thanks Ian. That would most likely require some API integration. I will need to know more about how you have things configured in order to move forward though. I applied captive portal on my lan physical interface with an external link, but before the login page is showed, an error message indicating that ssl untrusted certified you are accessing is showed. You have to use an SSL Cert that your computer trusts.

This means either utilizing an active directory certificate for domain computers or a public cert that is tied to the domain hosting the page. I have a google home and wanted to connect to our guest wifi with captive portal.

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How do I do this? Thank you. Save my name, email, and website in this browser for the next time I comment. Notify me of follow-up comments by email. Notify me of new posts by email. This site uses Akismet to reduce spam. Learn how your comment data is processed. C on f i gu r i n g a captive portal Captive portals are configured on network interfaces.

T o configure a wired Captive Portal — web-based manager: 1. C u s t o m i z e Portal M essa g e s Enable, then select Edit. Select O K. T o configure a WiFi Captive Portal — web-based manager: 1. E xe m p t i o n from the captive portal A captive portal requires all users on the interface to authenticate. Mike Posts. The plethora of vendors that resell hardware but have zero engineering knowledge resulting in the wrong hardware or configuration being deployed is a major pet peeve of Michael's.

This site was started in an effort to spread information while providing the option of quality consulting services at a much lower price than Fortinet Professional Services.I had a customer where I was trying Clearpass to authenticate Guest user against the fortigate firewall built in Wireless Controller.

fortigate captive portal not working

I was able to work with the Aruba TAC Rajesh and we were able to achieve full authentication by having the custom attribute under the NAS vendor setting of clearpass. Is there anything specific you are looking for, I created the basic self resgistration portal with the policy manager servcie profile for RADIUS authentication.

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fortigate captive portal not working

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All forum topics Previous Topic Next Topic. Occasional Contributor I. Fortigate with Guest Captive portal. Please see screenshot Me too. Alert a Moderator Message 1 of 4. Tags 1.

Tags: Fortigate. Reply 9 Kudos. Occasional Contributor II. Re: Fortigate with Guest Captive portal. Alert a Moderator Message 2 of 4. Reply 0 Kudos. Alert a Moderator Message 3 of 4. Nice, that's works for me. Alert a Moderator Message 4 of 4. Search Airheads. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:.

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Related Solutions. Encrypting Guest traffic. Urgent - Amigopod sample user data reports - registration portal and use data. MAC Address authentication. Related Discussions.

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Creative Configurations. ArubaOS and Controllers. Aruba Deployment with Firewalls. Enterprise Lockdown.Until the user authenticates successfully, the authentication page is returned in response to any HTTP request. This is called a captive portal. After successful authentication, the user accesses the requested URL and can access other web resources, as permitted by security policies.

Optionally, the captive portal itself can allow web access to only the members of specified user group. The captive portal can be hosted on the FortiGate unit or on an external authentication server.

When a captive portal is configured on a WiFi interface, the access point initially appears open. The wireless client can connect to the access point with no security credentials, but sees only the captive portal authentication page.

FortiGate Cookbook - Setting up WiFi with FortiAP (5.6)

Captive portals are configured on network interfaces. A captive portal requires all users on the interface to authenticate.

But some devices are not able to authenticate. You can create an exemption list of these devices. For example, a printer might need to access the Internet for firmware upgrades. Using the CLI, you can create an exemption list to exempt all printers from authentication.

These pages are defined in replacement messages. Defaults are provided. Each SSID can have its own unique portal content. Typical modifications for this page would be to change the logo and modify some of the text. There is an exception to this rule. You can replace this tag with text of your choice. Except for this item, you should not remove any tags because they may carry information that the FortiGate unit needs.

The Login failed page is similar to the Login page. It even contains the same login form. Please try again. First, import the logo file into the FortiGate unit and then modify the Login page code to reference your file. You should not remove any tags because they may carry information that the FortiGate unit needs. See the preceding section for any exceptions to this rule for particular pages. While you can customize a disclaimer page for captive portals that connect via WiFi, the same can be done for wired connections.

However, this can only be configured on the CLI Console, and only without configuring user groups. When configuring a captive portal through the CLI, you may set security-groups to a specific user group.

The result of this configuration will show an authentication form to users who wish to log in to the captive portal— not a disclaimer page.

fortigate captive portal not working

If you do not set any security-groups in your configuration, an "Allow all" status will be in effect, and the disclaimer page will be displayed for users. The example CLI configuration below shows setting up a captive portal interface without setting security-groups, resulting in a disclaimer page for users:. All Rights Reserved. Terms of Service Privacy Policy.

Skip To Main Content.In this recipe, you will configure the FortiGate for captive portal access so users can log on to your WiFi network. You will create a user account rgreenadd it to a user group employeescreate a captive portal SSID example-staffand configure a FortiAP unit.

When the user attempts to browse the Internet, they will be redirected to the captive portal login page and asked to enter their username and password. This will make sure that user credentials are communicated securely through the captive portal. Add both the example-wifi-net address and employees user group to Source. The FortiAP is listed, but its State shows a greyed-out question mark — this is because it is waiting for authorization.

The question mark is now replaced by a red down-arrow — this is because it is authorized, but still offline. When a user attempts to connect to the wireless network, they will be redirected to the captive portal login screen. Members of the employees group must enter their Username and Password.

The user will then be redirected to the URL originally requested. Captive portal WiFi access control In this recipe, you will configure the FortiGate for captive portal access so users can log on to your WiFi network.

Create additional users if needed, and assign any authentication methods. Add rgreen to the group. Highlight the FortiAP and select Authorize. Results When a user attempts to connect to the wireless network, they will be redirected to the captive portal login screen.Until the user authenticates successfully, the authentication page is returned in response to any HTTP request. This is called a captive portal.

After successful authentication, the user accesses the requested URL and can access other web resources, as permitted by security policies. Optionally, the captive portal itself can allow web access to only the members of specified user group. The captive portal can be hosted on the FortiGate unit or on an external authentication server. When a captive portal is configured on a WiFi interface, the access point initially appears open. The wireless client can connect to the access point with no security credentials, but sees only the captive portal authentication page.

Captive portals are configured on network interfaces. A captive portal requires all users on the interface to authenticate. But some devices are not able to authenticate. You can create an exemption list of these devices. For example, a printer might need to access the Internet for firmware upgrades.

Using the CLI, you can create an exemption list to exempt all printers from authentication. It is possible to provide a MAC address bypass for authenticated clients. A new portal type has been added, under config wireless-controller vapto provide successful MAC authentication Captive Portal functionality. These pages are defined in replacement messages. Defaults are provided. Each SSID can have its own unique portal content.

Typical modifications for this page would be to change the logo and modify some of the text. There is an exception to this rule.

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You can replace this tag with text of your choice. Except for this item, you should not remove any tags because they may carry information that the FortiGate unit needs. The Login failed page is similar to the Login page. It even contains the same login form.In this example, you will allow WiFi traffic to specific destinations from Apple devices or Google Chromebooks to bypass your Captive Portal. This allows those devices to receive updates or device logon authentication, a process which a Captive Portal would interrupt.

Not all users or traffic types need to be authorized and authenticated by the Captive Portal. In some circumstances the authentication required by the Captive Portal can cause problems impacting the functionality of your users mobile device or laptop.

Chromebooks require user authentication to log onto the device, which can be blocked by the captive portals requirement for user authentication, to gain network access. The apple device attempts to visit the page captive. If the apple device is successful, the CNA doesn't load, but if it unsuccessful, then it launches a browser to prompt the user with the login page from the captive portal.

Captive Portal Not Working

When this browser is inadvertently closed or ignored, the device is disconnected from the network. Often times the user is unaware and does not know why email and updates are not being downloaded. Create additional users as needed. You can use any authentication method. We need to create address objects to be used for the exemptions.

Set Exempt Destination Services to exempt the addresses created in the previous step. The Web Filter and Application Control security profiles are enabled, so we can see the results of our configuration. Enable these profiles and others to provide secure internet access to your wireless clients. For each radio:. On the Apple device you will not get the CNA prompt with the captive portal popup, requesting you to authenticate.

The Apple device will stay connected to the WiFi. In this example a Chromebook is displayed with the IP address of The user has authenticated against the portal. An iPhone is listed with the IP address of A User is not listed as they have not yet authenticated against the portal. Review the current sessions of the connected network clients, by drilling down through each layer to view the related sessions.

In this example, we see the sessions for the connected Chromebook. You can see towards the bottom that the sessions happened prior to the user authentication against the portal. This proves the result of our exemption list. Review the current sessions of the connected network clients for the SSID to internet security policy, by drilling down through each layer to view the related sessions.

In this example, we see the sessions for the connected iPhone. We see that the user has not yet authenticated against the portal, but the iPhone is making DNS requests and accessing the apple subnet.

In the these logs you can see that the iPhone is receiving push notifications prior to the captive portal logon. The first time that a wireless user attempts to use a web browser, the captive portal login screen is displayed.

fortigate captive portal not working

Users who are members of the Forti-WiFi-users group can log on using their username and password and proceed to access the wireless network. Captive Portal bypass for Apple updates and Chromebook authentication In this example, you will allow WiFi traffic to specific destinations from Apple devices or Google Chromebooks to bypass your Captive Portal.

Create a user group for employees and add the new user s to the group. Creating firewall addresses We need to create address objects to be used for the exemptions. Create an FQDN address object for gstatic.

Create an FQDN address object for captive. Configure DHCP addressing for clients. Enable NAT. The FortiAP is listed, with a grey question mark beside it because the device is not authorized.